Tag: insurance Data Protection

Balancing Privacy and Progress: The Debate Around California Insurance Bill SB 354

G. Turner
California Insurance Bill

SB 354 Awaits Vote to Revolutionize Insurance Privacy California is once again putting privacy front and center with Senate Bill 354, the Insurance Consumer Privacy Protection Act (ICPPA) of 2025. Introduced by Senator Monique Limón and supported by Insurance Commissioner Ricardo Lara, the bill seeks to enhance transparency and provide consumers with greater rights over their personal data within the insurance market. However, before these measures can become law, SB 354 must still pass through the California Senate and Assembly and receive the governor’s approval. This legislative milestone has sparked…

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Digital Integration Hubs: Bringing customer service up to speed in the insurance sector

Guest Author
digital integration hubs insurance

When consumers request information, submit a query or make a claim with an insurer… there are a number of processes which take place behind the scenes before a conclusion is reached. However, with retailers and other services providing ever faster responses, whether online or on the phone, there is increasing pressure on insurance businesses to speed up these processes and meet the expectations of the modern customer. Now accustomed to finding what they need in a few clicks of a button, customers may simply switch to a competitor if they…

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