In the rapidly evolving landscape of property and casualty (P&C) insurance, digital innovation is key to staying ahead. The 2024 P&C Insurance Experience Benchmark report from Corporate Insight has identified State Farm as the leader in providing top-notch digital tools. Yet, despite its dominant position, State Farm faces new challenges as customers demand more detailed coverage information rather than simply the ability to pay bills online. This shift in customer expectations raises questions about the traditional role of insurance agents in an increasingly digital world. State Farm – A Digital…
Read MoreState Farm Leads in Digital Tools but Faces New Customer Demands
