Tag: auto insurance claims

California auto insurance refunds expected as insurers pay back pandemic windfall profits

Marc
California auto insurance refunds - person with money

Insurance Commissioner Ricardo Lara puts a stop to the added profits insurers are taking in from COVID-19 changes. Millions of drivers are likely to receive additional California auto insurance refunds following Insurance Commissioner Ricardo Lara’s recent action to require insurers to pay back pandemic windfall profits. The commissioner received applause from consumer advocate and economic ethics groups. The Consumer Federation of America (CFA) and the Center for Economic Justice (CEJ) both applauded Lara for his decision to send pandemic windfall profits back to consumers through further California auto insurance refunds.…

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Innovative Automotive Claims and Restoration Solution Provider Expands Portfolio

PR Article
Nexterra Solutions Automotive Claims News

NASHVILLE, TN. (February 10, 2021) – Nexterra Solutions Group, LLC, the international automotive restoration, claims management and service contract provider that operates Dent Concepts and Allied Overspray service brands, continues to expand its reach and value offerings into the automotive dealership and OEM communities. Nexterra provides fully customizable concierge auto physical damage assessment and restoration platforms, plus vehicle service products that improve loss cost efficiencies and vehicle owner loyalty. By providing partners with improved methods to assess, repair and complete hail and overspray claims more efficiently, The Nexterra Solutions Group…

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The pandemic hasn’t stopped auto insurance claims satisfaction from rising

H. Cutner
Auto insurance claims satisfaction - Woman smiling in car

Consumers continue to be increasingly pleased with the quality of their experience, says JD Power. The pandemic hasn’t stopped steady improvements in auto insurance claims satisfaction from continuing this year. In fact, the reduced number of filings may have contributed to this trend. Fewer claims have given insurers the opportunity to fine tune their customer service. As a result, insurers are able to provide higher quality claims service, leading to improved auto insurance claims satisfaction among customers. The J.D. Power 2020 U.S. Auto Claims Satisfaction Study recorded a 22 percent…

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State Farm auto insurance rate cut gets the nod in Louisiana

Nordstrom
Auto insurance rate cut - Jar of pennies

State Insurance Commissioner Jim Donelon gave his approval to the decrease of 9.6 percent. Last week, Live Insurance News reported that State Farm had requested permission for an auto insurance rate cut. Now, state Insurance Commissioner Jim Donelon has given the necessary approval for the rate to be reduced by an average of 9.6 percent. This means that Louisiana drivers who are covered by State Farm have more savings ahead. State Farm’s auto insurance rate cut follows several others that have occurred over the last while. In 2018, the insurer…

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Auto insurance claims involving animals skyrocket in the fall, says Farmers Insurance

Marc
Auto insurance claims - Cow on Road

The insurer is reminding drivers to be mindful of this seasonal increase in driving risks. As the fall begins, so does the migration season for many kinds of animals, which unfortunately leads to a rise in auto insurance claims in crashes involving animals on the road. New data by Farmers Insurance showed an increase in 36 percent in claims for those reasons. Farmers Insurance data showed that there is a rise of about 36 percent in comprehensive auto insurance claims involving crashes with animals on the roads during the fall.…

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Thousands of tornado insurance claims filed after Ohio devastation

Nordstrom
Tornado Insurance Claims - Disaster left after Tornado

Local insurers and agents have been assisting policyholders with damaged homes, vehicles and businesses. Policyholders in Ohio are encouraged to begin filing their tornado insurance claims following the storms last week. The twisters hit on Monday night and damaged homes, cars and businesses. Insurance companies are expecting thousands of claims and agents are bracing to assist them all. Insurers such as Allstate, State Farm, and Farmers have been fielding ceaseless client calls. “When the devastation is this much, it’s like nothing any of us in our area has really seen,”…

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Auto insurance claims satisfaction is higher than ever before

G. Turner
healthcare statistics

A new J.D. Power study showed there is still a struggle in getting customers to report over digital channels. Auto insurance claims satisfaction has hit an all time high, according to the outcomes of a new J.D. Power study. That said, insurance companies are still finding it challenging to get their customers to use digital claims reporting tools and products. The nature of claims has been undergoing an important change, but insurers appear to be keeping up. “These findings are noteworthy in light of claim severity outpacing the decline in…

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